Paypal

Modernizing Paypal's Intranet

By Daniel Kim
CMS
Published on
Overview

When Paypal split from eBay as a separate company, a completely redesigned intranet launched with important messages for employees. The intranet served as a key source of updates on the company strategy and product.

My Role
Product Owner
Technology
AngularJS, NodeJS, Drupal
Product Lifecycle
Design -> Development -> Launch
Paypal's intranet design showing mock content
Paypal's new intranet fully matched Paypal's new design guidelines.
“Paypal's intranet must be uniquely Paypal. The design and experience needs to represent Paypal's new identity”
— Communications Manager

01 — Problem

Outdated design

The previous intranet, shared with eBay, had and outdated design that didn't match the modern Paypal's redesign. As the companies were splitting, it represented an opportunity to remind the employees that We Are Paypal.

02 — Solution

A new intranet was designed to match Paypal's latest design standards. Company news could be published using an intuitive UI, through a customized frontend with Drupal backend as the CMS.

Paypal's intranet on a smartphone device
Paypal's new intranet is mobile friendly.

03 — Impact

  • Clear, beautiful messaging that matched Paypal's start as an individual company.
  • Users can now access the intranet on mobile.
  • Improvements to usability on search and profile pages.

Photo of farewell party at eBay
Photo of my farewell party at eBay

Every product listed on this page was created with the relentless support of talented product managers, developers, designers, and users.

Thanks for reading.
© Daniel Kim, 2023 | All rights reserved.