eBay

Employee Communities

By Daniel Kim
Social Network
Published on
Overview

Enterprise social network platform that supported important cultural initiatives within the company.

My Role
Product Management Lead
Technology
AngularJS, NodeJS, MongoDB
Product Lifecycle
Ideation -> Launch -> Adoption -> Maturity
Physical billboard of an online community
The communities platform supported important initiatives such as eBay Culture Jam.

01 — Problem

Lack of online discussions for important initiatives

eBay lacked an online platform for employees to engage in a discussion for initiatives such as Diversity and Inclusion. The existing intranet primarily supported one-way communication from the leadership.

02 — Solution

Creating an in-house social networking initially seemed like a daunting challenge. However, we hosted a hackathon around the theme of 'employee engagement' and were surprised to find usable social network products created by multiple engineers within a couple of weeks. Encouraged by the results of the hackathon, we created eBay Communities, a platform that facilitates team discussions.

Enterpise Social Network - ebay Communities
eBay Communities utilized a card based design that allowed seeing the posts at a quick glance.

03 — Impact

  • Empowered key cultural initiatives
  • Created a platform for teams to share updates with a wider audience.

Photo of farewell party at eBay
Photo of my farewell party at eBay

Every product listed on this page was created with the relentless support of talented product managers, developers, designers, and users.

Thanks for reading.
© Daniel Kim, 2023 | All rights reserved.