eBay

Drag & Drop Website Builder

By Daniel Kim
CMS, AngularJS
Published on
Overview

A user-friendly drag-and-drop visual website builder that powered eBay's new intranet. Websites could be created in minutes, be instantly searchable, while consistent with eBay's design standards.

My Role
Product Management Lead
Technology
AngularJS, NodeJS, MongoDB
Product Lifecycle
Ideation -> Launch -> Adoption -> Maturity
Drag and Drop UI for creating websites
Websites could be created with an intuitive drag-and-drop interface.
“How can we update thousands of outdated webpages with modern user experience?”
— IT Manager

01 — Problem

Outdated websites on costly, archaic platform

eBay had thousands of outdated webpages, mostly caused by the dependency on developers to update the websites. These websites were not mobile friendly and did not match eBay's new design standards. Search returned bloated repetitive results due to the over-complicated architecture.

Development required to update individual pages manually

The existing intranet powered by Sharepoint was costly to upgrade and use, creating a negative cycle of stale content and longer backlog. As a result, most employee resources were getting outdated and difficult to find.

Drag-and-drop UI for designing websites
Users can add web components and configure them within seconds.

02 — Solution

I developed a working prototype of the drag-and-drop website builder and pitched it to leadership. The prototype allowed us to validate the website builder concept with content owners and confirm that this could solve the problem of outdated websites. Through Agile development, we launched Site Builder within a few months and iterated with additional features.

Site Builder enabled content creators to easily create and maintain the websites themselves. Webpages can be published instantly, with automatically standardized design elements and search integration. With built-in analytics and an intuitive dashboard, the information architecture is transparent and can be updated easily. Site Builder can support different levels of editor permissions and content approval workflows.

Analytics dashboard showing visitor trends
An adminstrative dashboard provided an overview of the analytics.

03 — Impact

  • Removed the bottleneck of developer requirement for webpage creation.
  • New, modernized webpages could be created faster than updating the old websites.
  • All new websites were automatically searchable.
  • Site Builder was developed and maintained at a fraction of Sharepoint's licensing and support costs.
Drag and drop interface
Drag and drop UI provided fast and easy management of webpages.

Photo of farewell party at eBay
Photo of my farewell party at eBay

Every product listed on this page was created with the relentless support of talented product managers, developers, designers, and users.

Thanks for reading.
© Daniel Kim, 2023 | All rights reserved.